SUPPORT

If you can't find your answer below, email us:

support@spinvideo.org

Video Formats

For most videos you may be interested in purchasing you can purchase them in one or more formats available to purchase.

  • Digital
  • Digital + DVD Combo
  • Live Access
  • Pass

1: DIGITAL

      Digital format is the most common format.  Videos in this format are viewable on a myriad of devices by logging into the website.  Typically this includes lifetime viewership* and in some

2: DIGITAL + DVD COMBO

      The combo package has all the specifications of the Digital format, but also includes a physical DVD that will be mailed 2-3 weeks after purchase or the date of the event, whichever comes later.

3: LIVE ACCESS

      For some videos, an organization may charge for live access (aka Pay-Per-View).  This access gives you the ability to watch live an event as well as access to that video in the long term of either Digital or Digital + DVD Combo. 

Live Access + Digital

  • Access to watch the event live
  • Lifetime* access to view the video onDemand at any time

Live Access + Digital & DVD Combo

  • Access to watch the event live
  • Lifetime* access to view the video onDemand at any time
  • A physical DVD copy of event mailed within 2-3 weeks after event or purchase

4: PASS

      The pass format is available if administrators have chosen to include the selected video as part of a pass.  Passes give Digital format access to this video and typically more videos as part of a package.  Passes can be structured differently, so please see the details of the pass you are interested in for more information.